1. Bounds, Greg, Lyle Yorks, Mel Adams and Gipsie Ranney. Beyond Total Quality Management Toward the Emerging Paradigm. New York, NY: McGraw-Hill, Inc., 1994.

2. Hemphill, Helen and Ray Haines. Discrimination, Harassment, and the Failure of Diversity Training. Westport, CT: Quorum Books, 1997.

3. Smith, Perry M. Rules and Tools for Leaders: A Down-to-Earth Guide to Effective Managing. New York: Avery Publishing Group, 1998.

4. Thomas, David and Robin Ely, "Making Differences Matter: A New Paradigm for Managing Diversity, Harvard Business Review, September-October 1996.

1. Air University (AU)-24, Concepts For Air Force Leadership
"Valuing Diversity" by Sandra McGruder, pp. 137-140
2. Civil Air Patrol Manual. Leadership: 2000 and Beyond Vol.III.

1. http://www.diversityinc.com (link to online Forbes Magazine section devoted to diversity issues)
2. http://www.capnhq.gov (link to Civil Air Patrol National Headquarters web site. The Civil Air Patrol website is a great resource for general information on the Civil Air Patrol. It includes access to CAP Forms, publications and news. Additionally, you can find access to Member Services, Education and Training resources, and links to other websites.)
3. http://www.blanchardtraining.com (link to Dr. Ken Blanchard's leadership/management web site. Dr. Blanchard's web site provides details about his philosophy towards leadership training. Included are a variety of training tools to help people become better leaders, managers, supervisors, team members, and people.)
4. http://members.aol.com/genpsmith (link to Perry M. Smith's web site. Maj. Gen. Perry M. Smith USAF (Ret) is an internationally known speaker, TV and radio commentator and best-selling author. His web site provides access to his books (including the one listed above), and the option to request him as a keynote speaker. His approach to his workshops is down to earth and includes short exercises that get the participants actively engaged in the learning process.)
5. http://www.gospelcom.net/injoy (link to John Maxwell's leadership web site. This site provides access to his books and details about upcomming lectures and seminars.)